PLATFORM · CASE MANAGEMENT

One case.
The whole story.

Related alerts collapse into a single investigation — evidence, timeline, entity graph, and every analyst action in one record an auditor can read end to end.

73%
Lower mean time to resolve
94%
Alerts auto-correlated
0
Cases left unowned
CASE-4471 · BEC — financeHIGH
LINKED ARTIFACTS · 6
HOST ISOLATED SENDER BLOCKED ID REVIEW
MRm.reyesSLA 03:12 remaining
THE CASE FILE

The investigation, in one workspace.

Timeline, linked evidence, entity graph, and response actions side by side — no tab-hopping, no lost context, nothing that won't survive an audit.

threatdefendr.com/console/cases/CASE-4471
CASE-4471HIGHIN PROGRESS
Business email compromise — finance
ASSIGNEE
MRM. Reyes
SLA
03:12 left
LINKED
6 artifacts
INVESTIGATION TIMELINE
08:42:01
Detection raised
Anomalous OAuth grant · T1550
08:42:03
Auto-correlated
5 related alerts grouped into case
08:43:50
Assigned · M. Reyes
Routed by severity + skill
08:47:12
Host isolated
host-441 · reversible · audit written
08:49:05
Sender domain blocked
tenant-wide · 1,240 mailboxes
Entity graphEvidenceNotes
LINKED EVIDENCE
ALERTAnomalous OAuth consent grantT1550
HOSThost-441 · finance-vdi-07ISOLATED
USERj.okafor@ · finance opsREVIEW
IOC185.···.42 · C2 infrastructureBLOCKED
RESPONSE ACTIONS
Isolate hostDONE
Block sender domainDONE
Disable identityPENDING
Force password resetRUN
AUDIT TRAIL
08:47:12 · isolate(host-441) · m.reyes
08:49:05 · block(domain) · m.reyes
08:49:05 · evidence_hash sealed
Linked, not loose

Every alert, host, identity, and IOC attached as a live graph — the relationships are the case.

An immutable record

Detections and analyst actions land on one chronology that can't be quietly rewritten.

Actions write proof

Each response seals an audit entry as it runs — the evidence is built before you ask for it.

CASE LIFECYCLE

From scattered alerts to one record.

Four stages, every one instrumented — so nothing sits unowned and every closure is defensible.

01~2s TO GROUP
Correlate

Related alerts auto-group by entity, time, and technique into a single case — no manual triage.

02ONE VIEW
Investigate

Timeline, evidence, and entity graph live side by side — the whole story without tab-hopping.

03IN-CONTEXT
Respond

Isolate, block, or disable from inside the case — each action reversible and logged on the spot.

04AUDIT-READY
Close

Root cause, resolution, and metrics captured — a record that survives regulator and board review.

WHAT TEAMS SEE

Fewer cases, closed faster, all provable.

73%
Lower mean time to resolve, vs. manual triage
94%
Of alerts auto-correlated into existing cases
3.2×
Analyst throughput per shift, same headcount
100%
Closures with a complete, sealed audit trail
IN EVERY CASE

Everything an investigation needs.

Linked evidence

Alerts, artifacts, hosts, and identities tied to the case as a live, navigable graph.

Unified timeline

Every signal and analyst action on one immutable chronology you can replay end to end.

In-case response

Isolate, block, and disable without leaving the record — every action reversible and logged.

SLA & routing

Ownership, escalation, and clocks that route by skill and keep nothing sitting unassigned.

Collaboration

Assign, comment, and hand off with full context attached — and a clean trail of who did what.

Audit-ready closure

A defensible record and metrics that survive the toughest regulator and board review.

CLOSES THE LOOP

Fits the stack you already run.

Cases pull from your detection sources and sync both ways to the tools your teams live in — no swivel-chair, no copy-paste, no drift.

SOURCES · INGEST
SIEMSplunk · Sentinel · Chronicle
EDRCrowdStrike · Defender · SentinelOne
IDENTITYOkta · Entra ID · Ping
CASE
DESTINATIONS · SYNC
ITSMJira · ServiceNow2-WAY
SOARPlaybooks · webhooks2-WAY
CHATSlack · TeamsPUSH
CASE QUEUE · LIVE

One case.
The whole story.

Related alerts collapse into a single investigation — evidence, timeline, entity graph, and every analyst action in one record an auditor can read end to end.

CASE-4471 · BEC — financeHIGH
LINKED ARTIFACTS · 6
Assignee · m.reyesSLA 03:12 · 6 linked
38
Open cases
3h18
Median MTTR
97%
SLA met
0
Unassigned
// CASE CONSOLE

The queue and the case, one screen.

SOC · CASE QUEUELIVE
CASESUMMARYSEVSTATUS
CASE-4471BEC — finance · 6 linkedHIGHIN PROGRESS
CASE-4468ransomware canary trippedCRITCONTAINED
CASE-4459insider data stagingHIGHTRIAGE
CASE-4452phishing cluster · 12 usersMEDCLOSED
CASE-4447anomalous admin grantMEDRESOLVED
CASE-4471HIGH
Business email compromise — finance
ASSIGNEE
M. Reyes
SLA
03:12 left
LINKED
6
TIMELINE
08:42:01Detection raised · T1550
08:42:035 alerts auto-correlated
08:47:12host-441 isolated
08:49:05Sender domain blocked
Disable identity Add note Escalate
// CASE LIFECYCLE

From scattered alerts to one record.

LIFECYCLE · PER-CASETRACKING
01CorrelateRelated alerts auto-group by entity, time, and technique into one case.GROUPED
02InvestigateTimeline, evidence, and entity graph live side by side — no tab-hopping.ONE VIEW
03RespondIsolate, block, or disable from inside the case — reversible and logged.IN-CONTEXT
04CloseRoot cause, resolution, and metrics captured for the next time.AUDIT-READY
// SLA & ROUTING

Nothing sits unowned.

Cases route by severity and skill the moment they form — every queue carries a live clock and an escalation path.

QUEUEOPENSLA ADHERENCEOLDEST
Tier-1 triage14
99%
12m
Incident response9
96%
2h41
Identity team7
92%
48m
Cloud & workload8
100%
19m